Try these steps first.
Quick Answer:
Your login is either:
- The same credentials you use with the company you’re affiliated with, or
- The credentials you created when you set up your account.
Explanation
In most cases, your account is integrated with the company you’re affiliated with, allowing you to log in using the same credentials you use there.
How to Fix It
If your account is affiliated with another company:
- Login with your correct credentials
- Verify that your login is correct by ensuring your login credentials work at the back office with the company you are affiliated with.
- If either of those steps doesn’t work, then contact support at the company you are affiliated with.
If you created your account at the time, you initially logged in:
- Login with your correct credentials
- At the login screen, you can login by requesting a one-time code using your email address you used when creating your account.