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What to Do If Pulse Data is Missing or Incorrect

Learn why Pulse data may be missing or incorrect and how to resolve common issues related to filters and integrations.

Overview:
Pulse displays data exactly as it is received from your company’s systems. If something appears missing or incorrect, it is usually related to how the data is configured.

Common Causes:

  • Filters set by your company
  • Tagging or categorization issues
  • Sync delays from back-office systems

Important Notes:

  • Pulse does not modify or clean data
  • All data comes directly from your company’s systems

What to Do:

  • Confirm what data you expect to see
  • Check with your corporate team
  • Ask about filters, tags, or system configurations

What to Do Next:
If issues persist, contact your company’s support or corporate team for clarification.