How to Use Your Project Broadcast Number to Message Contacts and Start Campaigns

With Project Broadcast connected, you can:

1. Message a single contact from your Project Broadcast number

2. Enroll a group of people in a campaign

3. Share approved company content through Project Broadcast

4. Enroll a contact into a follow-up campaign

5. Keep prospect communication more organized

6. Use campaign-based follow-up instead of manually writing every message from scratch

Make sure you have:

• A Project Broadcast account

• A Project Broadcast number

• Access to your company app

• Project Broadcast connected to your company app

• Contacts available in your company app or Project Broadcast account

If you do not see Project Broadcast as an option, your company may need to enable the integration first.

Use this option when you want to send a direct message to one person from your Project Broadcast number.

1. Open your company app.
2. Find the contact you want to message.
3. Select the Project Broadcast messaging option.
4. Choose the option to message the contact directly.
5. Send the message from your Project Broadcast number.

This is helpful when you want to send a personal follow-up, answer a question, remind someone about an event, or continue a conversation after they engage with content.

You can also use Project Broadcast to send approved company content to a contact.

1. Open the content you want to share in your company app.
2. Select the share option.
3. Choose Broadcast as the sharing method.
4. Select the contact you want to send it to.
5. Send the message from your Project Broadcast number.

This allows you to share the right content while keeping the conversation tied to your Project Broadcast follow-up process.

Campaigns are used when you want a contact to receive a planned follow-up sequence instead of a one-time message.

1. Open your company app.
2. Find the contact or prospect you want to follow up with.
3. Select the Project Broadcast campaign option.
4. Choose the campaign that matches the contact’s interest or next step.
5. Enroll the contact into the campaign.

Once enrolled, the contact can begin receiving messages through the selected Project Broadcast campaign.

Choose the campaign based on what the contact is interested in or what action they recently took.

For example:

• Use a product campaign if they showed interest in a product.

• Use an event campaign if they attended or were invited to an event.

• Use an education campaign if they are still learning about the company or opportunity.

• Use a follow-up campaign if they need reminders or additional information.

The goal is to match the campaign to the conversation so your follow-up feels relevant and timely.

Use a direct message when the contact needs a personal response, a quick answer, or a one-time follow-up.

Use a campaign when the contact should receive a planned series of messages over time.

Both options can be valuable. A direct message is best for personal communication. A campaign is best for consistent follow-up.

• Follow up quickly after a contact shows interest.

• Use the campaign that matches the contact’s actual activity.

• Personalize your message when needed.

• Keep your contact information updated.

• Review engagement so you know who may need another follow-up.

• Avoid enrolling contacts into campaigns that do not match their interest.

• If you do not see Project Broadcast as a sharing or campaign option, your company may not have enabled the integration.

• If your Project Broadcast number is not available, confirm that your Project Broadcast account is connected.

• If a contact does not appear, check that your contacts are syncing correctly.

• If a campaign is missing, it may not be available to your account or company.

• If the issue continues, contact your company support team or app administrator.