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How to Use the Learn Section for Training and Onboarding

The Learn section is a mobile-first learning management system designed to help users quickly understand products, programs, and brand messaging. It delivers structured training through guided learning paths, interactive lessons, and quizzes, while using gamification such as badges, rewards, and certifications to drive engagement and completion.

The Learn section is a mobile-first learning management system designed to help users quickly understand products, programs, and brand messaging. It delivers structured training through guided learning paths, interactive lessons, and quizzes, while using gamification such as badges, rewards, and certifications to drive engagement and completion.

How the Learn Structure Works:

Paths

  • Paths are the highest level of organization
  • They group related training into a guided journey
  • Designed to walk users through onboarding or key learning tracks

Courses

  • Courses sit within paths
  • They break training into focused topics or categories
  • Help organize content into manageable sections

Lessons

  • Lessons are individual pieces of content داخل a course
  • Can include videos, text, PDFs, and other media
  • Often include quizzes to test understanding

Quizzes

  • Measure knowledge and comprehension
  • Provide feedback on success or areas for improvement
  • May be required to complete a lesson

How to Navigate the Learn Section:

  1. Navigate to the Learn tab
  2. Select a Path to begin training
  3. Open a Course within the path
  4. Complete each Lesson in order
  5. Take any required Quizzes
  6. Continue progressing until the path is complete

How Progress and Rewards Work:

  • Progress is tracked as you complete lessons and courses
  • Completing content may unlock:
    • Badges
    • Awards
    • Certifications
  • Some paths are designed to guide onboarding from start to finish

What to Do Next:
Start with your assigned or recommended path and work through each course and lesson to complete your training.

Common Issues:

Progress not updating

  • Ensure lessons and quizzes are fully completed

Cannot access next lesson

  • Previous lesson or quiz may need to be completed first

Quiz not passing

  • Review lesson content and retake the quiz

Best Practices:

  • Complete paths in order for the best learning experience
  • Take quizzes seriously to reinforce understanding
  • Revisit lessons as needed for clarification
  • Use certifications and badges as milestones for progress