How to Share an Asset from the Media Section
Sharing content from the Media section allows you to quickly distribute assets to contacts, teams, or social platforms. The platform provides multiple sharing options, including trackable links that allow you to monitor engagement.
How to Share an Asset:
- Navigate to the Media section
- Tap on the asset you want to share
- Tap the Share button
- Select your preferred sharing option
Sharing Options Explained:
Share on Social Media
- Shares a link to your social platforms
- Includes tracking to measure engagement
Send to a Contact
- Sends the asset directly to a selected contact
- Tracks clicks and engagement
- Requires selecting a contact (CRM or manually added)
Send to Team
- Shares the asset with your team members
- Useful for distributing important updates or content
Copy
- Copies a link to your clipboard
- This link is not trackable
- Engagement data will not be recorded
Trackable vs Non-Trackable Links:
- Trackable links are created when using:
- Share on Social Media
- Send to a Contact
- Non-trackable links are created when using:
- Copy
Additional Asset Features:
Preview (Eyeglass Icon)
- Allows you to see how the asset will appear when shared
Favorite (Heart Icon)
- Saves the asset to your Favorites for quick access
Title and Description
- Displays the asset name and details
- Descriptions may include additional context from your company
Information Button
- Provides more details about the asset
Download Button
- Downloads the asset directly to your device
- Allows you to share it outside of the platform
What to Do Next:
After selecting a sharing method, complete the action (send, post, or paste the link) to distribute the asset.
Common Issues:
No tracking on shared link
- Make sure you did not use the Copy option
Unable to select a contact
- Ensure the contact is created or synced
Asset not displaying correctly
- Use the preview option before sharing
Best Practices:
- Use Send to a Contact for the most accurate tracking
- Use Social Sharing for broader reach with tracking
- Avoid Copy if tracking engagement is important
- Preview assets before sending to ensure accuracy
- Favorite commonly used assets for faster access