Having trouble logging in?

  Quick Answer

Log in to the app using the same username and password you use to access your account with the company you are affiliated with.

 Explanation

Your app account is connected to your account with the company you are affiliated with. This allows you to use the same login credentials for both.

Common Login Error Causes

• Username or password was entered incorrectly.
• You are using the wrong set of login credentials.
• Your password at your affiliated company has expired or recently changed.
• Your account or login credentials have been deactivated by the company.

How to Fix It

• Check your credentials: Make sure you are using the same username and password you use to access your account with the company.
• Verify your login: Try logging in directly to your account with the company using those credentials. If you cannot log in there, you may need to reset your password or contact the company for assistance.
• Still having trouble? If your credentials work for your company account but you still cannot log in to the app, use the support form below to contact support.
  
  

Still Need Help? Submit a ticket below